Share feedback
Answers are generated based on the documentation.

Invoices and billing history

Table of contents

Learn how to view and pay invoices, view your billing history, and verify your billing renewal date. All monthly and annual subscriptions are automatically renewed at the end of the subscription term using your default payment method.

View an invoice

Your invoice includes the following:

  • Invoice number
  • Date of issue
  • Due date
  • Your "Bill to" information
  • Amount due (in USD)
  • Pay online: Select this link to pay your invoice online
  • Description of your order, quantity if applicable, unit price, and amount (in USD)
  • Subtotal, discount (if applicable), and total

The information listed in the "Bill to" section of your invoice is based on your billing information. Not all fields are required. The billing information includes the following:

  • Name (required): The name of the administrator or company
  • Address (required)
  • Email address (required): The email address that receives all billing-related emails for the account
  • Phone number
  • Tax ID or VAT

You can’t make changes to a paid or unpaid billing invoice. When you update your billing information, this change won't update an existing invoice.

If you need to update your billing information, make sure you do so before your subscription renewal date when your invoice is finalized.

For more information, see Update billing information.

Pay an invoice

Note

Pay by invoice is only available for subscribers on an annual billing cycle. To change your billing cycle, see Change your billing cycle.

If you've selected pay by invoice for your subscription, you'll receive email reminders to pay your invoice at 10 days before the due date, on the due date, and 15 days after the due date.

You can pay an invoice from the Docker Billing Console:

  1. Sign in to Docker Home and choose your organization.
  2. Select Billing.
  3. Select Invoices and locate the invoice you want to pay.
  4. In the Actions column, select Pay invoice.
  5. Fill out your payment details and select Pay.

When your payment has processed, the invoice's Status column will update to Paid and you will receive a confirmation email.

If you choose to pay using a US bank account, you must verify the account. For more information, see Verify a bank account.

View renewal date

You receive your invoice when the subscription renews. To verify your renewal date:

  1. Sign in to Docker Home Billing.
  2. Find your renewal date and amount on your subscription plan card.

Include your VAT number on your invoice

Note

If the VAT number field is not available, complete the Contact Support form. This field may need to be manually added.

To add or update your VAT number:

  1. Sign in to Docker Home and choose your organization.

  2. Select Billing.

  3. Select Billing information from the left-hand menu.

  4. Select Change on your billing information card.

  5. Ensure the I'm purchasing as a business checkbox is checked.

  6. Enter your VAT number in the Tax ID section.

    Important

    Your VAT number must include your country prefix. For example, if you are entering a VAT number for Germany, you would enter DE123456789.

  7. Select Update.

Your VAT number will be included on your next invoice.

View billing history

You can view your billing history and download past invoices for a personal account or organization.

Personal account

To view billing history:

  1. Sign in to Docker Home and choose your organization.
  2. Select Billing.
  3. Select Invoices from the left-hand menu.
  4. Optional. Select the Invoice number to open invoice details.
  5. Optional. Select the Download button to download an invoice.

Organization

You must be an owner of the organization to view the billing history.

To view billing history:

  1. Sign in to Docker Home and select your organization.
  2. Select Billing.
  3. Select Invoices from the left-hand menu.
  4. Optional. Select the invoice number to open invoice details.
  5. Optional. Select the download button to download an invoice.