Submit a tax exemption certificate

Table of contents

If you're a customer in the United States and are exempt from sales tax, you can submit a valid tax exemption certificate to Docker Support.

If you're a global customer subject to VAT, make sure to include your VAT number along with your country prefix when you update your billing profile.

Important

For United States customers, Docker began collecting sales tax on July 1, 2024. For European customers, Docker began collecting VAT on March 1, 2025. For United Kingdom customers, Docker began collecting VAT on May 1, 2025.

To ensure that tax assessments are correct, make sure that your billing information and VAT/Tax ID, if applicable, are updated. If you're exempt from sales tax, see Register a tax certificate.

Prerequisites

Before submitting your certificate:

  • The customer name must match the name on the certificate.
  • The certificate must list Docker Inc. as the Seller or Vendor, with all relevant fields completed.
  • The certificate must be signed, dated, and not expired.
  • You must include the Docker ID or namespace(s) for all accounts to apply the certificate to.
Important

You can use the same certificate for multiple namespaces, if applicable.

Contact information

Use the following contact information on your certificate:

Docker, Inc. 3790 El Camino Real #1052 Palo Alto, CA 94306 (415) 941-0376

Register a tax certificate

  1. Submit a Docker Support ticket to initiate the process to register a tax certificate.
  2. Enter Tax certificate as the support ticket Subject.
  3. In the Details field, enter Submitting a tax certificate.
  4. Instructions will populate on how to submit a tax certificate.
  5. Fill out all required fields on the support form.
  6. In the file upload section, add the tax certificate by dragging and dropping the file, or selecting Browse files.
  7. Select Submit.

Docker's support team will reach out to you if any additional information is required. You'll receive an e-mail confirmation from Docker once your tax exemption status is applied to your account.