Get supportEstimated reading time: 1 minute
Your Docker Data Center, or Universal Control Plane subscription gives you access to prioritized support. The service levels depend on your subscription.
If you need help, you can file a ticket via:
Be sure to use your company email when filing tickets.
Docker Support engineers may ask you to provide a UCP support dump, which is an archive that contains UCP system logs and diagnostic information. To obtain a support dump:
From the UI
- Log into the UCP UI with an administrator account.
- On the top-right menu, click your username, and choose Support Dump.
From the CLI
To get the support dump from the CLI, use SSH to log into a UCP manager node and run:
docker run --rm \ --name ucp \ -v /var/run/docker.sock:/var/run/docker.sock \ docker/ucp:2.1.0 \ support > docker-support.tgz