Enterprise support

Table of contents

Docker Hardened Images (DHI) are designed to provide flexibility and robust support for enterprise environments, allowing teams to tailor images to their specific needs while ensuring security and compliance.

Enterprise-grade support and SLA-backed security updates

Docker provides comprehensive enterprise support for DHI users, ensuring rapid response to security threats and operational issues:

  • Enterprise support: Access to Docker's support team, with response times designed to safeguard mission-critical applications and maintain operational continuity.

  • SLA-backed CVE mitigation: Docker aims to address Critical and High severity Common Vulnerabilities and Exposures (CVEs) within 7 working days of an upstream fix becoming available, with some exceptions. Faster than typical industry response times and backed by an enterprise-grade SLA, so your teams can rely on timely fixes to keep workloads secure.

This level of support ensures that organizations can rely on DHI for their mission-critical applications, with the assurance that security and stability are maintained proactively.