Deactivating an account or an organization

You can deactivate an account at any time.

Warning

All Docker products and services that use your Docker account or organization account will be inaccessible after deactivating your account.

Deactivate a user account

Prerequisites

Before deactivating your Docker account, ensure that you meet the following requirements:

• You must not be a member of a company or any teams or organizations. You must remove the account from all teams, organizations, or the company.

  To do this:

  1. Navigate to Organizations and then select the organization(s) you need to leave.
  2. Find your username in the Members tab.
  3. Select the More options menu and then select Leave organization.

• If you are the sole owner of an organization, either assign another member of the organization the owner role and then remove yourself from the organization, or deactivate the organization. Similarly, if you are the sole owner of a company, either add someone else as a company owner and then remove yourself, or deactivate the company.

• If you have an active Docker subscription, downgrade it to a Docker Personal subscription.

• If you have an active Docker Build Cloud Team subscription, downgrade it to a Docker Build Cloud Starter subscription.

• If you have an active Docker Scout subscription, downgrade it to a Docker Scout Free subscription.

• Download any images and tags you want to keep. Use docker pull -a <image>:<tag>.

• Unlink your Github and Bitbucket accounts.

Deactivate

Once you have completed all the steps above, you can deactivate your account.

1. Select your account name in the top-right of Docker Hub and from the drop-down menu, select My Account.
2. From the Deactivate Account tab, select Deactivate account.

This cannot be undone. Be sure you've gathered all the data you need from your account before deactivating it.

Deactivate an organization

Before deactivating an organization, complete the following:

• Download any images and tags you want to keep: docker pull -a <image>:<tag>.

• If you have an active Docker subscription, downgrade it to a Docker Free Team subscription.

• If you have an active Docker Scout subscription, downgrade it to a Docker Scout Free subscription.

• Remove all other members within the organization.

• Unlink your Github and Bitbucket accounts.

Deactivate

Once you have completed all the steps above, you can deactivate your organization.

1. On Docker Hub, select Organizations.
2. Choose the organization you want to deactivate.
3. In Settings, select the Deactivate Org tab and then Deactivate organization.

This cannot be undone. Be sure you've gathered all the data you need from your organization before deactivating it.