Recover your Docker account

Table of contents

This page explains how to recover your Docker account and manage recovery codes for two-factor authentication.

Generate a new recovery code

If you lost your two-factor authentication recovery code but still have access to your Docker Hub account, you can generate a new recovery code.

  1. Sign in to your Docker account with your username and password.
  2. Select your avatar and from the drop-down menu, select Account settings.
  3. Select 2FA.
  4. Enter your password, then select Confirm.
  5. Select Generate new code.

This generates a new code. Select the visibility icon to view the code. Save your recovery code and store it somewhere safe.

Recover your account without access

If you lost access to both your two-factor authentication application and your recovery code:

  1. Sign in to your Docker account with your username and password.
  2. Select I've lost my authentication device and I've lost my recovery code.
  3. Complete the Contact Support form.

You must enter the primary email address associated with your Docker ID in the Contact Support form for recovery instructions.